Support

Write to support@sheetreminders.com. A person answers. Tell us the spreadsheet's name and what you expected to happen.

Common questions

Do I need to keep the spreadsheet open?

No. Once a rule is saved, a check runs every hour with the spreadsheet closed.

The sidebar says "a server error occurred" or PERMISSION_DENIED

This happens to every Google add-on when you are signed in to more than one Google account in the same browser. Open the spreadsheet in a private window signed in to one account, or sign out of the others.

A reminder did not arrive

Open the add-on: the top line says when it last checked and whether anything needs a look. The Reminders log tab lists every reminder sent, with the date and to whom. If Google's daily email limit was reached, the rest go out the next day and you get an email saying so.

I changed a date. Will it remind again?

Yes. A new date gets its own reminders.

How do I add people?

In any "who" column, type @ and pick a person, or write an email address. Several per cell are fine.

How much does it cost?

30 days free with everything, then $5 a month. When a trial ends unpaid, reminders pause and nothing is deleted. See the terms.

How do I cancel?

Go to manage your subscription and enter the email you paid with; Stripe sends you a link to cancel, change your card or download invoices. Or write to us and we cancel it for you.

How do I remove it?

In Google Sheets: Extensions > Add-ons > Manage add-ons, then remove Sheet Reminders. To delete your record on our server, write to us (see the privacy policy).